Introduction
Fenlo AI ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website fenloai.com.
Information We Collect
Information You Provide
We collect information you voluntarily provide when you:
- Contact Form: Name, email address, subject, and message content when you use our contact form
- Booking Appointments: Name, email, and scheduling preferences when you book a discovery call or executive briefing through Cal.com
Information Collected Automatically
When you visit our website, we automatically collect certain information through cookies and similar technologies:
- Analytics Data: Pages visited, time spent on pages, click patterns, and navigation paths
- Device Information: Browser type, operating system, device type, and screen resolution
- Location Data: General geographic location based on IP address (country/region level only)
How We Use Your Information
We use the collected information to:
- Respond to your inquiries and provide customer support
- Schedule and conduct meetings and consultations
- Analyze website traffic and improve user experience
- Ensure website security and prevent fraud
- Comply with legal obligations
Third-Party Services
We use the following third-party services that may collect data:
Google Analytics (via Google Tag Manager)
We use Google Analytics to understand how visitors interact with our website. Google Analytics collects anonymous usage data including pages visited, session duration, and traffic sources. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
Cal.com
We use Cal.com for appointment scheduling. When you book a meeting, Cal.com collects your name, email, and scheduling preferences. Please review Cal.com's Privacy Policy for more information.
Formspree
Our contact form submissions are processed through Formspree. Please review Formspree's Privacy Policy for more information.
Cookies
We use cookies and similar tracking technologies to collect analytics data. Cookies are small text files stored on your device. You can control cookies through your browser settings:
- Essential Cookies: Required for basic website functionality
- Analytics Cookies: Help us understand how visitors use our site (Google Analytics)
You can disable cookies in your browser settings, though this may affect website functionality.
Data Security
We implement appropriate technical and organizational measures to protect your personal data, including:
- HTTPS encryption for all data transmission
- Input validation and sanitization to prevent attacks
- Regular security reviews of our website code
- Use of reputable, security-conscious third-party services
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy:
- Contact form submissions: Up to 2 years
- Analytics data: Up to 26 months (Google Analytics default)
- Appointment data: As per Cal.com's retention policy
Your Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of your personal data
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your personal data
- Opt-out: Opt out of analytics tracking
To exercise any of these rights, please contact us at contact@fenloai.com.
Children's Privacy
Our website is not intended for children under 16 years of age. We do not knowingly collect personal data from children.
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
Contact Us
If you have any questions about this privacy policy or our data practices, please contact us:
- Email: contact@fenloai.com
- Website: fenloai.com